Delivery time 3 work days. Help center: +37061111178

FAQ

REGISTRATION

If you wish to purchase an item, gift certificate or make a gift list, first you need to fill in the registration form. After you register you will be able to manage your purchase history, gift list, saved shopping carts and your loyalty card status.

Choose an item by browsing our catalogue or using our search engine - just type in a word/item code. You can then add the item to your shopping cart or save it to your gift list.

If you wish to buy the chosen item, first add it to your shopping cart and when you are ready press the 'buy' button. If you haven't already, don't forget to register or log onto your user page.

If you wish to postpone your purchase, save your shopping cart so you can edit or delete it later.

!BELOW ARE CONDITIONS OF YOUR PURCHASE DELIVERY. IF YOU HAVE ALREADY PAID FOR YOUR PURCHASE BUT WE ARE UNABLE TO DELIVER IT RIGHT AWAY, WE WILL NOTIFY YOU AND IMMEDIATELY REFUND YOUR MONEY.

PRICES

In-store and online prices might be different.
Prices given at our e-store are only valid online.

PAYMENT METHODS 

Online banking transfers (perhaps the easiest and safest way!):

    AB Swedbank

    AB SEB bankas

    Danske bank A/S

    AB DNB bankas

    Nordea Bank Lietuva 

DELIVERY AREAS 

To Lithuania - delivery fee will be automatically generated in your shoppping cart.

To European Union -  we might deliver under a special agreement, according to the international postal fees of the day provided by the Lithuanian Post.

More information HERE.

 

SENDING COSTS

The fee will be automatically generated in your shopping cart.  Below are  sending prices in Lithuanian territory.

Up to 1 kg - 2.9 Eur
From 1 iki 5 kg - 2.9 Eur
From 5 iki 10 kg - 4.34 Eur
From 10 iki 20 kg - 5.79 Eur
From 20 iki 30 kg - 8.69 Eur

Gift certificate - 1.45 Eur 

 

DELIVERY

Term. Your order is processed as soon as we receive the payment.

Purchases that have been paid for should be delivered to you by Lithuanian Post couriers in 2 - 5 working days from the payment.

If you have any questions regarding delivery please contact us: pagalba@imdeco.lt  or ask here.

Notifications about your order. We will send you an e-mail message to notify you about the progress of your order.

Delivery time: in Lithuania orders are usually delivered between 8.00 and 17.00 on working days only.  If you are unable to receive the delivery yourself, please make sure there is someone to do it for you.

IMPORTANT: please provide us with a specific delivery address; if you have an intercom, please provide us with the door number or a gate code; if your order needs to be delivered to your workplace, please provide the number of your office. 

RETURN POLICY 

  • When you receive your package, please check if it wasn't damaged. If you find any damages caused by unsuitable delivery please contact us no later than 2 days after the delivery.
  • If for any reason you are not satisfied with your purchase and want to return it, please contact us no later than 2 days after the delivery. Delivery fee will not be refunded.
  • Important: returned items must be in their original packaging, not used and meet the regulations of return or replacement of items.
  • If you have a reason to return a purchased item, please fill in a return form here.

PRIVACY

We extremely value the privacy and security of our customers. We consider any information or personal details provided in the registration form or inquiry e-mails to be private. We only use your details for the following: replying to your inquiries, adjusting e-store to your needs and convenience, developing services and communication with you. To provide you with the best possible service we send notifications with information on your order and delivery. With client's agreement, we might send informational or promotional messages.  

Private information can only be disclosed in the case when it is required by the the laws of the Republic of Lithuania and/or when it is necessary to defend the property and rights of Interjero mados Ltd.  All the information we hold on our registered customers or visitors is completely confidential and under no circumstances can or will be given to any third parties. To make sure your private information is safe, please always log out after browsing our website and close the window of your internet browser. If you have any further questions regarding the privacy and security, please contact us and we will do our best to reply.